Accessibility Statement

Our commitment

72 Hour Web Design — a service of Sympler, LLC, headquartered at 610 Jerry Street, Suite 200, Castle Rock, Colorado 80104 — designs and operates this website with accessibility built in from the start. We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA published by the W3C, which is the standard most often referenced under the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.

Every website we build for our customers ships with the same accessibility commitment. This is not an add-on. It is a baseline.

Report an accessibility issue (this is the important part)

If anything on this site is hard to read, hard to navigate, or unusable with your assistive technology, we want to know. We treat accessibility issues as priority bugs and fix them as fast as we fix anything else.

Please include:

• The page URL where you ran into the problem
• What you were trying to do
• What assistive technology you were using (screen reader, voice control, keyboard only, browser zoom, etc.) and the version if you know it
• Any error you saw, or a screen recording if you can

We respond to accessibility reports within two business days and aim to ship a fix or a clear timeline within 10 business days. Critical access issues (you can't use a core flow at all) are treated as same-day fixes when feasible.

What we've built to support accessibility

Built into the site

• Semantic HTML structure — real headings, landmarks, lists, and form controls so screen readers can map the page accurately.
• Keyboard navigation — every interactive element is reachable and operable using only a keyboard. Skip-to-main-content link at the top of every page.
• Visible focus indicators — a clear outline appears around the focused element so keyboard users can track where they are.
• Color contrast — body text against background meets or exceeds WCAG 2.1 AA contrast ratios (4.5:1 for normal text, 3:1 for large text and UI components).
• Alt text on meaningful images — decorative images are marked as such; informative images carry descriptive alternative text.
• Form labels — every input has a programmatically associated label so screen readers announce field purpose.
• ARIA where needed — dialogs, switches, expanded states, and live regions use the correct ARIA roles, properties, and states.
• Captions and transcripts — videos we publish include captions; podcasts and audio interviews include transcripts on request.
• Responsive layout — pages reflow cleanly at 200% browser zoom and adapt to phones, tablets, and assistive viewports.
• Reduced-motion support — honors the operating-system prefers-reduced-motion setting and offers a manual toggle.

The accessibility toolbar (left edge of every page)

The blue tab labeled “Accessibility” on the left edge of the screen opens a toolbar of user-facing accommodations. Your selections save to your device and apply across every page you visit:

• Text size — Default, Larger, or Largest
• High contrast mode — Black background, yellow links, max legibility
• Grayscale mode — Removes color from the page
• Underline all links — Makes every link visibly underlined regardless of style
• Readable font — Switches to a dyslexia-friendlier sans-serif with looser spacing
• Strong focus ring — Larger, brighter outline around the focused element
• Big cursor — Larger black-and-white pointer for low-vision users
• Reading guide — A horizontal highlight bar that follows your cursor down the page
• Reduce motion — Stops animations, transitions, and scroll effects
• Reset all settings — Restores defaults instantly

The toolbar is itself keyboard-operable, screen-reader-friendly, and obeys the same accessibility standards we apply to the rest of the site.

Known limitations

We are honest about where we are still improving. As of the date above, the following limitations exist on parts of this site:

• Embedded Google Maps on certain pages render inside a third-party iframe whose internal controls are not fully controllable from our end. Address text is presented separately as readable HTML so the same information is available without using the map.
• Embedded Google Translate widget (used by the EN/ES language toggle) introduces some markup we cannot fully control. We have hidden its native chrome and exposed a clean user-facing toggle instead.
• Some third-party images (stock photography on industry pages) carry generic alt text. We are progressively replacing these with original photography that includes business-relevant alt text.
• PDF documents linked from the site may not all be tagged for screen-reader navigation. If you need a tagged or text-only version of a specific document, send us a message and we will produce one.
• Older blog posts from previous years may pre-date the current standard and contain inconsistent heading structure or missing alt text. We are working backward through the archive as time allows. Report any specific post that's a problem and we'll prioritize it.

We treat this list as a living document. As we fix items, we cross them off here.

Third-party content disclaimer

This site embeds or links to content from third parties including Google Maps, Google Translate, Stripe checkout, Unsplash imagery, and various platform-supplied embeds (YouTube, Vimeo when used). We do not control the accessibility of those third-party services. We do choose to integrate them based on their published accessibility commitments, and we surface alternative paths to the same information wherever practical.

Ongoing testing and improvement

We test this site with the following tools and methods on a regular cadence:

• Automated scans using axe DevTools, WAVE, and Lighthouse accessibility audits
• Keyboard-only navigation passes on new pages before they ship
• Screen-reader spot checks using VoiceOver (macOS / iOS) and NVDA (Windows)
• Color contrast validation on every new component using Stark or the WebAIM contrast checker
• User reports — the most reliable signal. If you tell us something is broken, we fix it.

Formal complaints and external resources

If you have tried to resolve an accessibility issue with us and are not satisfied with our response, you have the right to file a complaint with the U.S. Department of Justice, Civil Rights Division under Title III of the ADA: civilrights.justice.gov.

For broader information on web accessibility standards, see:

• WCAG 2.1 (W3C Web Accessibility Initiative)
• ADA.gov
• Section508.gov

Statement of recommitment

Accessibility is not a one-time project. It is an ongoing responsibility that we own as long as this site is live. We will continue to test, fix, and improve, and we will publish updates to this statement as we make material changes.